Here are some of the most frequent questions we get asked...
Ben is the son of Helge Rubinstein, the founder of Ben’s Cookies in 1983. Her very good friend Sir Quentin Blake, sketched our logo featuring Ben all those years ago.
Only the finest ingredients sourced as locally as possible.
All the dough is made in our kitchens just outside Oxford and then transported to each store where the cookies are freshly baked throughout the day.
We deliver to mainland England, Wales and Scotland. You can now order online for (UK) Nationwide delivery.
Our cookies are suitable for vegetarians and we now offer vegan cookies too. Our vegan range is steadily developing and we will introduce more delicious vegan flavours soon.
Our butter is free from bovine growth hormone (also known as BGH).
Our cookies contain the best quality chocolate. We source our White chocolate direct from Belgium and our Dark and Milk chocolate comes from a Swiss/Belgian company manufactured in the UK.
A Ben’s cookie is best eaten within 4 days of purchase.
Our chocolate is not fair trade.
Yes they can be frozen and eaten at a later date, we recommend freezing them no longer than 3 months.
See nutritional information here.
Unfortunately our cookies are unsuitable for coeliacs as they contain wheat flour.
No our cookies are free from hydrogenated fats.
Yes our cookies contain certified sustainable palm oil, as a sub-ingredient of the margarine we use. It is also an ingredient in the Peanut Butter cookies.
All the cookies are alcohol free, except the rum and raisin cookies at Christmas.
Yes, all our cookies are free from Shellac.
Email us at order@benscookies.com or read our Nationwide Shipping Policy here.
Our cookies are unsuitable for people with nut allergies as all the dough is mixed in a factory which uses nuts.
Baking since 1983, we do the very best we can to make cookies that people love.
Founder, cookery writer and chocoholic Helge Rubinstein opened the first Ben’s Cookies shop in Oxford’s Covered Market in 1984. This shop, with our simple cookie outlook, is still going strong today. So is our business, with new shops appearing in select locations in England and around the World.
We believe if we make a really good cookie, customers will keep coming back. So every day, we do the best we can to make something that people love.
