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Job Title :

Assistant Manager

Job Description :

About the Role

We are currently recruiting for an experienced team leader to join us as an Assistant Manager in our Edinburgh store. You will be working to support the Store Manager in the day to day running of the store. The role responsibilities will be as follows:
  • To deal with customer complaints confidently and calmly.
  • Train other team members on customer service.
  • Operate the till and perform cash handling duties.
  • Maintain standards of hygiene in shop including supervision and training.
  • Complete banking duties including cashing up and handling change in Managers absence.
  • Be responsible for stock ordering and stock control unsupervised to avoid over/understocks.

About You

  • Experience of working within our field is essential; food retail/cafe/bakery.
  • You should have previous managerial/supervisory or retail experience.
  • You will need to have the ability to work at a fast pace in a busy store.
  • You will need to be available to work Monday to Sunday and flexible as rotas can vary each week.
  • Have a passion for providing outstanding customer service.
  • Be able to take on extra responsibility in the absence of the Store Manager.
  • You will be involved in staff supervision and training.
  • You will be involved in break and holiday management.
  • Be part of creating a happy and fair working environment.
  • You should have good common sense and can solve general issues confidently.

Hours

This is a full-time role, 35-40 hours per week (including weekends). Please note that this is a Permanent, on-going position it is not a seasonal job, and you must be fully flexible to work on a rota/shift basis. The hours could be between 10:00am and 6.00pm.

What We Offer

  • Pay Rate £12.60 per hour
  • Daily Sales Target Bonus
  • 28 days holiday (including Bank Holidays)
  • Employee discount
  • Wages paid weekly
  • Paid breaks
  • Company Pension Scheme
  • Regular performance reviews, training and career progression (note that all of our current Store Managers started with us as Store Assistants)
  • A fun and friendly team environment
  • Uniform provided

Job Location :

Edinburgh

Application form

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    • Jewellery / Piercings: No watches or jewellery should be worn, except for a plain wedding band and/or small plain sleeper earrings without jewels (max of x2 sets)
    • All visible piercings (other than small plain sleeper earrings without jewels) should be removed or covered with a visible plaster.
    • Tattoos: Tattoos that could be deemed as extreme or offensive are not permitted.
    • Hands: Hands should be clean at all times and fingernails should be short and clean and without nail polish. No false nails or nail jewellery should be worn.
    • Hair, Face and Make-Up: Hair should be clean, neat, tidy, and tied back if long enough. No extreme hair styles or hair colours. No extreme or excessive make-up. False eyelashes are not permitted.